FAQ

Q.  How do i make purchases on this site?

1. “Add to cart” button on the products you wish to purchase.
2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
4. You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
5. From here, you need to select your shipping methods and click “next” button.
6. Next you'll need to choose your payment method then click “next” button.
7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
8. Click “Confirm Order” to complete the order.

Q.    Can i get a change for damage electronic products?

Yes, only if u opt for delivery. we can change your electronics product depending on the problem.

Q.  Can i cancel my existing order that have been submitted?

We're very sorry but we're unable to cancel any submitted orders.

Q. I forget my password for my account. How do I retrieve it?

1. Click on "Lost Password?" and fill in your email that u use to register the account in the box.
2. Click Submit.
3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.

 
Q. How to change my account's personal information and shipping address?

Log in your account ------ Click on "Account Maintenance" -------   Edit your account information and Shipping address there.

Q. What is the product's transaction currency?

All product transaction currency will be done in Singapore Dollars.

Q. I still have doubts!

We're sorry that we're unable to clear your doubts on this FAQ page. Kindly WhatsApp Farah @ 90057176 and we will reply to you as soon as we can. Thank you!